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Ethics and whistleblowing hotline

One of our company values is integrity which means that our actions should always be consistent and reflect ethical, honest and transparent behaviour, respecting all individuals regardless of race, gender or religion.

The BUSINESS/PARTNERS Ethics and Whistleblowing Hotline was established with the aim to enhance an honest work ethic within the company and provide employees, clients, shareholders and the public with a mechanism to bring any unethical practices to the attention of management. The Hotline is independently operated by the audit firm, Deloitte to protect the whistle-blower.  

The BUSINESS/PARTNERS Ethics and Whistleblowing Hotline serves as an independent conduit between management, employees and stakeholders. All information is treated confidentially and the anonymity of the complainant is protected.

The hotline operates 24 hours a day, 365 days a year.

We receive a regular analysis of the calls and independent investigations are launched where necessary.

Contact the BUSINESS/PARTNERS Ethics and Whistleblowing Hotline on 0800 222 426 or

Please use this opportunity to report any unethical behaviour, theft, fraud or related activity within our company.


Step 1

Dial 0800 222 426 toll-free from any Telkom telephone, or email the information through to the Business Partners Ethics and Whistleblowing Hotline at

Step 2

You may choose to remain anonymous.

Step 3

Provide full details in respect of the fraudulent, corrupt or unethical practice to the call operator/in your email:

    • Who was involved doing what?
    • What has happened?
    • How was it done and how often was it done?
    • When was the incident observed, dates and times?
    • Where applicable, what is the estimated monetary value involved?

Step 4

You will be given a reference number by the operator. Keep this reference number safe and confidential, as you might need to follow-up at a later date to add additional information to the original report or to receive feedback on the matter reported, if requested.

Read more about our client service charter and how you can submit a compliment or complaint here.