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Business Partners Limited Ethics and whistleblowing hotline

One of our company values is integrity, which means that our actions should always be consistent and reflect ethical, honest and transparent behaviour. Furthermore, we should respect all individuals regardless of race, gender or religion.

To ensure and track adherence to the integrity value, BUSINESS/PARTNERS has an Ethics and Whistleblowing Hotline that serves as a mechanism for employees, clients, shareholders and the public to bring any unethical practices to the attention of management. To protect the whistle-blower, the BUSINESS/PARTNERS Ethics and Whistleblowing Hotline acts as an independent conduit between management, employees and stakeholders.

It is independently operated by the audit firm, Deloitte. All information is treated confidentially and the anonymity of the whistle-blower is always protected.

To allow us to address the complaints reported, we receive a regular analysis of the call and email complaints and independent investigations are launched where necessary.

Please use this opportunity to report any unethical behaviour, theft, fraud or related activity within our company.

The hotline operates 24 hours a day, 365 days a year.

Contact the BUSINESS/PARTNERS Ethics and Whistleblowing Hotline on 0800 222 426 or

Step 1

Dial 0800 222 426 toll-free from any Telkom telephone, or email the information through to the Business Partners Ethics and Whistleblowing Hotline at

Step 2

You may choose to remain anonymous.

Step 3

Provide full details in respect of the fraudulent, corrupt or unethical practice to the call operator/in your email:

    • Who was involved doing what?
    • What has happened?
    • How was it done and how often was it done?
    • When was the incident observed, dates and times?
    • Where applicable, what is the estimated monetary value involved?

Step 4

You will be given a reference number by the operator. Keep this reference number safe and confidential, as you might need it when making a follow-up at a later date. The reference number will also be required when you provide additional information to the original report or to receive feedback on the matter reported, if requested.


Read more about our client service charter and how you can submit a compliment or complaint here.