N Martin (Chairman) Mr BD Bierman (Managing Director) CW Ceasar RA Dolphin (Executive Director)
J Lang (Executive Director)
HE Moliea Tshivhase
OUR EXECUTIVE MANAGEMENT TEAM
Ben Bierman (Managing Director) Anton Roelofse (Regional General Manager: West Coast) Byron Jeacocks (Regional General Manager: East Coast) David Morobe (Executive General Manager) Gugu Mjadu (Executive General Manager: Marketing) Jeremy Lang (Executive Director and Executive General Manager: Inland)
Karen Lumakis (Chief Risk Officer) Kgomotso Ramoenyane (Executive General Manager: Human Resources) Marjan Gerbrands (Company Secretary and Corporate Legal Counsel) Mark Paper (Chief Operating Officer: Business Partners International) Rayna Dolphin (Executive Director and Chief Financial Officer) Stanton Naidoo (Executive General Manager: Property Management)
BUSINESS/PARTNERS has been verified by Empowerdex, an accredited verified B-BBEE rating agency, in order to obtain our B-BBEE score based on our March 2020 financial and operational results.
Given BUSINESS/PARTNERS’ B-BBEE score, a Level 4 Contributor status conferring a score of 80,88 percent and the classification as a Value-Adding Enterprise, any enterprise can claim 100% as B-BBEE Procurement of the value procured from BUSINESS/PARTNERS.
We always strive to delight our clients with exceptional service.
Our Charter is our promise to you, our client, that we will always serve you in a manner that is:
Our interactions with you will always be courteous, friendly and respectful. We conduct our business with integrity. We shall ensure that our people have both the general and industry-specific knowledge to understand your requirements.
We value the personal and business information which you share with us. We shall guard the confidentiality and privacy of your information at all times.
We shall promptly respond to all your requests for information and service. We undertake to provide you with an in-principle response to your application for any of our business services within seven business days. We shall regularly inform you about the status of and progress on your application.
We shall regularly update, improve and expand our business systems and processes to ensure the continuous improvement in your service experience.
The aim of the Promotion of Access to Information Act (No. 2 of 2000) is to foster a culture of transparency and accountability in both public and private bodies, and to promote a society in which the people of South Africa have effective access to information so as to enable them to fully exercise and protect all their rights (www.services.gov.za).
Please follow the links below to access the material
– Manual of Business Partners Limited (download)
– Manual of Business Partners Limited Pension Fund (download)
– Manual of Business Partners Limited Retirement Fund (download)
– Table of legislation (Appendix 3) (download)
One of our company values is Integrity, which means that our actions should always be consistent and reflect ethical, honest and transparent behaviour. Furthermore, this company value means we should respect all individuals regardless of race, gender or religion.
To ensure and track adherence to the Integrity value, Business Partners Limited has an Ethics and Whistleblower Hotline that serves as a mechanism for employees, clients, shareholders and the public to bring any unethical practices to the attention of management. To protect the whistle-blower, the Business Partners Limited Ethics and Whistleblower Hotline acts as an independent conduit between management, employees and stakeholders.
It is independently operated by the audit firm, Deloitte. All information is treated confidentially and the anonymity of the whistle-blower is always protected.
To allow us to address the complaints reported, we receive a regular analysis of the call and email complaints and independent investigations are launched where necessary.
Please use this opportunity to report any unethical behaviour, theft, fraud or related activity within our company.
How to use the Ethics and Whistleblower Hotline
Step 1 Dial +27 11 929 3334 – this is a toll-free number accessible from most mobile networks, or email information through to the Business Partners Limited Ethics and Whistleblower Hotline at email@example.com.
The contact number referred to above, is managed for twenty-four (24) hours daily.
Step 2 You may choose to remain anonymous.
Step 3 Provide full details in respect of the fraudulent, corrupt or unethical practice to the call operator/in your email:
• Who was involved doing what? • What has happened? • How was it done and how often was it done? • When was the incident observed: dates and times? • Where applicable, what is the estimated monetary value involved?
Step 4 You will be given a reference number by the operator. Keep this reference number safe and confidential, as you might need it when making a follow-up at a later date. The reference number will also be required when you provide additional information to the original report or to receive feedback on the matter reported, if requested.
Contact Information for the Ethics and Whistleblower Hotline
Performance cookies collect information about how visitors use our website and we use this information to improve website performance. We use these cookies for online advertising purposes and tracking as well.